Subtitles are not appearing
Turn subtitles on in the video player, reload the page, then reopen the Langee side panel.
Langee help
Get back to learning.
Quick setup and troubleshooting for the Langee Chrome extension.
Start in three steps
Once the extension is installed, Langee stays close to the content you choose.
- Pin the extension
Keep Langee always within reach in your Chrome toolbar.
- Open a show
Play any movie or series with subtitles on — or open a webpage you want to read.
- Click a word, phrase or sentence
Get instant meaning, examples and smart practice.
Common fixes
Most setup issues are resolved from the page or the extension side panel.
The side panel is closed
Click the Langee toolbar icon. Pin it from Chrome's Extensions menu to keep it always available.
A streaming service signed out
Sign in manually in the same Chrome profile, reload the page and reopen the side panel.
Change your languages
Open Settings in the side panel to update your native and learning languages.
Delete your account
Open Settings and choose Delete account to remove your account and account-owned learning data.
Using another webpage
Outside supported video services, Langee starts only after you click its toolbar icon.
Supported video services
Automatic video integration is limited to the declared supported services.
Netflix 
YouTube 
Disney+ 
Max 
Prime Video 
TED
Keep private information private.
Never send a streaming password, browser cookies, session data, API keys, private audio or sensitive page content in a support request. Langee never asks for your streaming password.
Need more help?
If a fix above doesn't solve it, email us — we read everything.